Frequently Asked Questions

Jainco Lab is a manufacturer and exporter of educational, scientific and analytical laboratory equipment, established in 1982 and operating as Jain Scientific Suppliers from Ambala Cantt, Haryana, India. With over four decades of experience, it was founded by a team of engineers and scientists and today supplies governments, schools, colleges, hospitals and international aid organisations worldwide. Its manufacturing facility spans roughly 15,000 square metres and runs on modern machine tools. Learn more on the About Us page or explore the full product range.

Jainco Lab is a direct manufacturer and exporter, not a reseller. Products are produced and tested in-house at a facility of about 15,000 square metres in Ambala Cantt, India, and shipped to institutions in India and overseas. In-house manufacturing enables custom builds, consistent quality control and volume supply for tenders. Browse the educational lab equipment and scientific instrument ranges, or contact us for OEM and bulk requirements.

Jainco Lab is certified to ISO 9001:2015 (quality management), ISO 14001:2015 (environmental management), CE, WHO-GMP and ISO 13485 (medical devices), and its medical devices comply with EU Directive 93/42/EEC. The company is also recognised by UNESCO, UNICEF and UNIDO for supplying science and mathematics kits in developing countries, and participates in tenders backed by the World Bank, Asian Development Bank and African Development Bank. Certificates and compliance documents are provided on request for institutional and government procurement. (Certifications as stated as of June 2026 — request current copies before tendering.)

Jainco Lab supplies institutions and distributors within India and exports to markets across Asia, Africa, Europe, the Americas and Oceania. It is active in internationally funded education projects, including tenders supported by the World Bank, Asian Development Bank and African Development Bank. For export orders, Jainco Lab provides HS codes, export documentation and customs-ready packaging. Contact the team through the contact page to confirm supply and shipping to your country.

Jainco Lab (Jain Scientific Suppliers) is based at 2475-84, Hargolal Road, Ambala Cantt, Haryana, India, and can be reached on +91-85699-09696 or through the website contact form. The sales and support team typically responds within 24–48 business hours to product, order, tender and partnership enquiries. Use the contact page for quotations, technical questions and distribution enquiries.

Jainco Lab provides a complete range of school laboratory equipment across physics, chemistry, biology, mathematics and engineering, plus microscopes, laboratory glassware, plasticware, chemicals, science kits and customised solutions. Pre-packed, subject-wise lab sets are available and aligned to CBSE, ICSE and State Board syllabi for efficient practical teaching. The catalogue also covers anatomical models, geography models and educational charts. Browse everything on the products page.

Jainco Lab offers compound, digital, stereo and student microscopes, along with accessories such as slides, cover slips, lenses and light sources. Every microscope is pre-tested for mechanical precision and optical clarity and carries a 1-year limited warranty. Models are available for school, college and research use, with magnification and illumination options to suit each level. Pair them with prepared slides and plasticware for a complete practical setup.

Yes, Jainco Lab supplies laboratory-grade chemicals, reagents, indicators and acids suitable for school and college use. All chemicals carry GHS hazard labelling and are supplied with Safety Data Sheets (SDS) and usage guidance to meet educational safety standards. Quantities and concentrations can be matched to your syllabus and storage capacity. Combine chemicals with chemistry lab equipment and glassware in a single order.

Yes, Jainco Lab offers a full range of laboratory glassware, plasticware and porcelain ware that can be ordered alongside instruments. Glassware is made to international borosilicate 3.3 standards for thermal and chemical resistance, while plasticware covers reagent bottles, measuring cylinders, test-tube racks, funnels and pipette stands. Porcelain items include crucibles, evaporating dishes and mortar-and-pestle sets. These consumables ship together with any science laboratory order.

Yes, Jainco Lab manufactures anatomical models — including skeletons, organ, heart, brain and nurse-training models — and supplies hospital laboratory equipment for clinics, nursing colleges and medical training. Medical devices are produced under ISO 13485 and comply with EU Directive 93/42/EEC. Models are durable and clearly labelled for classroom and lab demonstration. Tell us your training programme and we will recommend a suitable set.

Yes, Jainco Lab supplies analytical and research instruments such as spectrophotometers, pH meters, conductivity and dissolved-oxygen meters, incubators, autoclaves, ovens and water baths. These are used in college, pharmacy, environmental and research laboratories and are supplied with operating and calibration documentation on request. Browse the analytical lab instrument range, or contact us to match an instrument to a specific test method.

Yes, Jainco Lab's mathematics laboratory kits are designed for demonstration-based learning across Grades 1 to 10, in line with the CBSE Mathematics Laboratory approach. Kits include manipulatives, 3D geometry models, measuring tools, algebra kits, base-ten blocks and fraction sets for concept-building and skill development. They suit both classroom demonstration and student activity. Explore the full maths lab equipment range.

Yes, Jainco Lab supplies geography and earth-science models — globes, physical and political maps, meteorology equipment, astronomy equipment and topographical models — plus EVS and junior-science models such as life-cycle charts and human-body system models. These visual aids support primary and upper-primary teaching in science, environmental studies and geography. Pair them with subject charts for complete classroom coverage.

Yes, beyond science Jainco Lab offers 3D models and educational charts for history, geography, economics, English and general knowledge. These teaching aids support classroom demonstration across disciplines and are printed for durability and clarity. Charts and models can be ordered individually or as classroom sets. Contact us for subject-wise chart packages.

Yes, Jainco Lab's science and mathematics kits are designed to follow CBSE, ICSE, NCERT and State Board practical syllabi. Subject-wise sets cover the apparatus, models and consumables specified for each grade, with instructions and safety procedures included, which supports lab affiliation and accreditation requirements. Confirm the current edition at cbseacademic.nic.in or ncert.nic.in before finalising tender documentation. Browse school lab equipment to choose by level.

Yes, Jainco Lab supplies STEM, robotics and tinkering-style equipment suitable for Atal Tinkering Lab (ATL) and modern innovation-lab setups. The range includes electronics trainers, physics and engineering apparatus, measurement tools and demonstration models that support inquiry- and project-based learning. Packages can be aligned to the published ATL or STEM-lab equipment guidelines for your school. Contact us with your scheme or grade level to scope a configuration.

Yes, Jainco Lab's science kits are built for hands-on practical teaching and are also used for home-schooling and remote STEM programmes. Each kit contains the required components, experiment instructions and safety guidelines for independent or classroom use, with rugged parts for repeated handling. Compact personal kits suit individual learners, while classroom kits suit full sections. Browse science kits or school lab equipment to choose by level.

Yes, Jainco Lab products are manufactured or sourced under documented quality standards and tested before dispatch. Glassware meets international borosilicate 3.3 standards, chemicals follow GHS labelling with Safety Data Sheets, and safety and usage guidelines accompany every product. Items for younger students are designed to be age-appropriate and durable. This supports safe, repeatable experiments in school and college labs.

Yes, most Jainco Lab kits include printed experiment manuals in English, and Hindi or local-language manuals can be provided on request. Manuals cover procedures, expected results and safety notes so teachers and students can run experiments independently. This is especially useful for regional-language and rural schools. Specify your language requirement when requesting a quotation.

Jainco Lab's engineering laboratory equipment covers civil, mechanical, electrical and electronics engineering streams. The range includes fluid mechanics and heat transfer apparatus, material-testing machines, power-system and PLC training panels, and survey instruments aimed at diploma, ITI and degree-level training. Equipment is built for repeated student use in technical institutes. Contact us with your branch and syllabus for a recommended lab list.

Yes, Jainco Lab offers made-to-order solutions for engineering and TVET labs, with modules for civil, mechanical and electronics streams. Institutions can send specifications or curriculum outlines and receive lab equipment built to their syllabus. In-house manufacturing makes custom configurations, branding and capacity changes possible. Share your requirement through the contact page for a tailored quotation.

Yes, Jainco Lab supplies vocational training laboratory equipment for ITI and skill-development programmes, including welding, woodworking, plumbing, electrical workbench and workshop tools. The range supports trade training under TVET and national skilling initiatives. Equipment is rugged and suited to hands-on workshop environments. Contact us to assemble a trade-wise workshop package.

To place an order, browse the product categories on jaincolab.com, add items to your enquiry list and submit your contact details; the sales team then replies with a quotation and payment terms. For bulk or custom requirements, you can describe your specifications directly through the contact page. Once approved, the order is confirmed, dispatched and tracked. Start by exploring the product catalogue.

Yes, you can request a formal quotation by selecting products on the website and submitting an enquiry, and quotes are usually sent within 1–2 business days. Quotations are GST-compliant with catalogue references suitable for audit and tender submission, and are typically valid for 15–30 days depending on order size and logistics. You can also email your item list for a consolidated quote. Use the contact page to request pricing.

Jainco Lab accepts bank transfers (NEFT/RTGS), institutional purchase orders and card payments. Educational institutions and bulk buyers can be offered deferred or credit terms, subject to approval. Payment terms are aligned to purchase-order and tender processes for government and institutional buyers. Contact the accounts team through the contact page for bank details and terms.

Jainco Lab serves both single-unit and large bulk orders, so minimum order requirements depend on the specific product and destination rather than a fixed catalogue MOQ. Individual instruments, models and kits can usually be ordered as single units, while consumables and export orders may have practical minimums for packing and shipping. For exact MOQ and volume pricing on a given item, request a quotation through the contact page.

Yes, Jainco Lab provides virtual product demonstrations over Zoom or Google Meet, and schools can request sample kits or catalogue previews to check quality before a full order. This lets buyers verify build quality, contents and curriculum fit in advance. Demonstrations can be scheduled with the sales team. Request a demo or sample through the contact page.

Yes, Jainco Lab regularly supplies laboratory kits and equipment through institutional procurement, including tenders and large education-supply contracts. The company provides tax documents, registration and certification copies, and product-standard documentation required in public procurement. Decades of tender experience, including internationally funded projects, support large institutional orders. Share your tender requirement through the tenders page or contact page.

Yes, Jainco Lab supports government and institutional procurement with GST-compliant documentation, catalogue references and annual rate contracts, and can assist buyers purchasing through the Government e-Marketplace (GeM) and tender processes. Schools and education boards can place itemised tenders, and the company arranges consolidated billing, dispatch and after-sales service under one agreement. This simplifies recurring procurement across a financial year. Contact the team to confirm GeM and rate-contract requirements.

Yes, Jainco Lab provides complete laboratory setup — from product selection and layout planning to supply, installation and teacher training. Schools and colleges can request a full package based on grade level and board specifications, covering science, mathematics, TVET and STEM labs. Layout advice and instructional manuals are included for smooth implementation. Contact us to plan a complete lab for your institution.

Jainco Lab offers annual rate contracts and standing-order arrangements for institutions and education boards that procure every year. Buyers can submit itemised tenders, and the company consolidates billing, dispatch and after-sales service into a single agreement. This ensures consistent pricing, products and service across the year. Contact the team to set up an annual supply arrangement.

Yes, Jainco Lab supplies institutions within India and exports to many international markets. For overseas orders, the company provides export documentation, HS codes and customs-ready packaging, with shipping times and costs depending on the destination. Export experience includes internationally funded education projects across Asia and Africa. Contact the contact page to confirm export to your country.

Standard items are typically delivered within 3–7 business days inside India, while special kits or bulk orders take about 10–15 working days. A tracking ID is shared once the order is dispatched. For international orders, timelines depend on customs clearance at the destination. Confirmed lead times are provided at the time of order.

Jainco Lab packs fragile items such as glassware, microscopes and models with protective foam and cushioning, and export consignments use customs-ready, appropriately marked packaging. This protects sensitive instruments during domestic and international transit. Special handling or marking requirements can be accommodated when specified at ordering. Tell us your destination and any customs requirements when you place the order.

Jainco Lab provides product warranties that vary by item — for example, microscopes carry a 1-year limited warranty covering manufacturing defects. Warranty terms and any calibration or verification documentation are stated with each product or quotation, and spare parts are available to support long-term use. Confirm the specific warranty for an item when requesting a quote through the contact page.

If an item arrives damaged or defective, Jainco Lab arranges replacement or spare parts after the issue is reported on receipt with supporting details. Keeping the original packaging helps with assessment and any transit claim. Replacement of necessary spare parts and verification support is part of the after-sales service. Report a damaged delivery promptly through the contact page with your order reference and photos.

Jainco Lab offers comprehensive after-sales support, including product usage guides, remote setup assistance, replacement of spare parts where required, and calibration or verification documentation. The support team works with institutions to keep equipment in service well after delivery, by email, phone or the contact form. Reach support through the contact page.

Most Jainco Lab kits — particularly student kits — are delivered ready to use, while some equipment such as balances or electrical boards may need basic assembly. Setup manuals or instructional material are supplied wherever assembly is required. This keeps installation straightforward for teachers and lab staff. Contact us if you need installation guidance for a specific item.

You can contact Jainco Lab by phone on +91-85699-09696, through the website contact form, or via the address listed on the site, with replies typically within 24–48 business hours. The team handles product advice, orders, quotations, tenders, partnership and distribution enquiries, and welcomes distributor and dealer applications from education and scientific-equipment suppliers. Start through the contact page.